Support

Questions, bugs, ideas or a report that needs a look?

Email scott@bigskywildlife.com. I'm based in Gardiner, at Yellowstone's north entrance, and usually reply within one or two days. Please include your iPhone model and iOS version if you're reporting a bug.

Common questions

Why does a station show an old temperature or none at all?

Stations report on their own schedules, and remote sites sometimes go offline, especially in winter. YellowstoneCast refreshes station data about every 10 minutes and shows when each reading was taken. Tap a station to see its latest observation time.

What do the colors on reports mean?

Reports fade as they age: red for the last 2 hours, orange up to 12 hours, yellow up to 24 hours and gray up to 72 hours. After 72 hours they no longer appear on the map.

Can I use YellowstoneCast without signal?

Yes. Download map areas from the app for offline use. Stations and reports you've already loaded stay available, and reports you submit without service are saved and sent automatically when you're back in range.

Do I need an account?

No account is needed to look at the map, stations and reports. You need one to submit or flag reports. You can sign up with email or with Sign in with Apple.

How do I delete one of my reports?

Open the report and tap Delete report. It's removed for everyone, along with its photos.

How do I report an inappropriate report?

Open the report and tap Flag report. Every flag is reviewed, normally within 24 hours. You can also email us with details. See the community rules in our Terms of Use.

Deleting your account

In the app, open the Profile tab and choose Delete account. This permanently deletes your account, profile and all of your reports and photos. For security, you may be asked to sign in again first.

If you can't get into the app, email scott@bigskywildlife.com from the email address on your account and we'll delete it for you.

Privacy

Read how YellowstoneCast handles your information in our Privacy Policy.